Any collection, processing and use (hereinafter “use”) of data is solely for the purpose of providing our services. Our services have been designed to use as little personal information as possible. For that matter, “personal data” is understood as all individual details about a person or factual circumstances of an identifiable natural person (so-called “affected person”). The following statements on data protection describe what types of data are collected when accessing our website, what happens with these data and how you may object to data usage.
1 General information on data processing
1.1 Person Responsible (Controller)
Responsible within the meaning of the EU General Data Protection Regulation (GDPR) is:
Kaymogyn GmbH
Adress: Dietzgenstraße 79 (Hof / Remise), 13156 Berlin
Phone: +49 (0)30 235 9382 0
Email: info@deumavan.com
Homepage: https://www.deumavan.com
1.2 Name and address of the Data Protection Officer
The data protection officer is:
Alexander Hönsch of WS Datenschutz GmbH
If you have questions about data protection, you can contact WS Datenschutz GmbH at the following email address: kaymogyn@ws-datenschutz.de
WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin
https://webersohnundscholtz.de
1.3 Protection of your data
We have taken technical and organizational measures to ensure that the requirements of the EU General Data Protection Regulation (GDPR) are met by us, as well as, by external service providers working for us.
If we work with other companies to provide our services, such as email and server providers, this will only be done after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in terms of technical and organizational data protection skills. This selection procedure will be documented in writing and an agreement on the order processing of data (data processing agreement) will only be concluded if the third party complies with the requirements of Art. 28 GDPR.
Your information will be stored on specially protected servers. Access to it is only possible for a few specially authorized persons. Our website is SSL/TLS encrypted, as can be seen by the https:// at the start of our URL. This also involves e-mail communications, which is encoded via SSL certificate.
1.4 Erasure of personal data
We process personal data only if necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.
2 Use of data on this website and in logfiles
2.1 Scope of processing personal data
When visiting our website, our web servers temporarily store every access in a log file. The following data is collected and stored until automated erasure:
- IP-address of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- Transmitted amount of data
- Message if the retrieval was successful
- Detection data of the browser and operating system used
- Website from which access is made
- Name of your Internet access provider
We or our partners may process additional data occasionally. You will find information about this below.
2.2 Legal basis for processing personal data
The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 s. 1 lit. f) GDPR. Our legitimate interest is to make our website accessible for you.
2.3 Purpose of data processing
The processing of this data serves: the purpose of enabling the use of the website (connection establishment), system security, the technical administration of the network infrastructure, as well as to optimize the website. The IP address is evaluated only in case of attacks on our network infrastructure or the network infrastructure of our internet provider.
2.4 Duration of storage
As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out. This happens as soon as you close our website. Our hosting service might use data for statistical purposes. Any personal data will be anonymized for this. Our hosting service will delete this data after a period of 7 days.
2.5 Right of objection and erasure
The data processing is necessary in order to present the website and to ensure the website’s operation. Therefore, objecting is impossible.
2.6 Hosting service provider – WordPress
To make our website available, we use the services of the hosting provider WordPress.
The data processing is carried out by: Aut O’Mattic A8C Ireland Ltd, Business Centre, No.1 Lower Mayor Street, International Financial Services Centre, Dublin 1, Ireland
Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA is also responsible for some of the processing activities of the services provided by Aut O’Mattic A8C Ireland Ltd.
For additional information, please refer to the WordPress privacy policy: https://automattic.com/de/privacy/
2.6.1 Duration of data storage
The personal data will be deleted as soon as it is no longer required for the above-mentioned purposes. This is the case when you close the website. Our hosting provider may use the data for statistical surveys.
2.6.2 Right to erasure by the data subject
In addition to the right of access, you also have a right to rectification of the personal data stored about you, a right to erasure, a right to blocking and a right to portability of your data.
You can also object to this processing at any time by contacting us or the WordPress data protection officer. If you wish to exercise any of these rights, you can contact the WordPress data protection officer at the above address or send an email to privacypolicyupdates@automattic.com.
2.7 Domain Hosting – Domain Factory
We use the services of the hosting provider Domain Factory. The data processing is carried out by:
domainfactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning, Germany.
Further information on data protection at Domain Factory can be found at the following link: https://www.df.eu/de/datenschutz/
2.7.1 Duration of data storage
On the WebHosting and ManagedServer systems, log files are automatically recorded for certain services on the server. All log files are rotated daily. The logs from the previous day are archived and are available for the specified retention period. These are purely internal log files.
Web server log file:
Contains: Domain, IP, requests, user agent, timestamp, status code
Retention period: 7 days
FTP log file:
Contains: FTP user, IP, downloaded/uploaded files
Retention time: 24 hours
SSH log file:
Contains: SSH user, IP
Retention time: 3 days
E-mail log file:
Contains: Meta data (sender, recipient, time, IP, size)
Retention period: 3 days
2.7.2 Right to erasure by the data subject
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object. If you wish to exercise your rights or have any questions about data protection, please contact our data protection officer or Domain Factory at support@df.eu.
3 Use of cookies
3.1 Description and scope of data processing
Our website uses cookies. This means that when using the website, cookies are stored on your computer. Cookies are small text files which are assigned to the browser you are using and which are stored on your hard drive. Through this information flows to us or the party who set the cookie. Cookies cannot run programs on or transmit viruses to your computer. They are used to analyze the use of our website in anonymized or pseudonymized form and to enable personalized advertisements on this website. The following data may be transmitted:
- Frequency of website visits
- Which functions of the website are used by you
- Your cookie-settings
- Used search terms
Upon entering our website, a cookie banner informs you about the use of cookies on this website and asks for your consent to the use of cookies. Also, you are pointed to the data privacy statement of this website.
3.2 Legal basis for data processing
The legal basis for the processing of data by cookies, which do not only serve the functionality of our website, is Art. 6 para. 1 lit. a) GDPR.
The legal basis for the processing of data for cookies, which serve only the functionality of this website, is Art. 6 para. 1 s. 1 lit. f) GDPR.
3.3 Purpose of data processing
Our legitimate interests are to provide you with a working website connection and to ensure a comfortable use of this website. Also, we need to process your personal data to solve occurring safety and security issues, as well as to ensure system stability.
The data processing takes place to make a statistical evaluation of our website possible.
3.4 Duration of storage
This website uses the following types of cookies. The extend and function of each are being explained below:
- Transiente Cookie (see a)
- Persistent Cookies (see b)
a) Transient cookies are automatically deleted when you close the browser. This is especially true for session cookies which store your session ID, with which various requests from your browser can be assigned to your session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
b) Persistent Cookies are automatically deleted after a specified period, which may differ depending on the cookie.
3.5 Right to objection and erasure
You have the possibility to revoke your consent to the data processing by means of cookies, which do not only serve the functionality of the website. In addition, we do not set cookies until you have agreed to set cookies when you visit the site. In this way, you can prevent data processing via cookies on our website. You can also delete the cookies in your browser’s security settings at any time. Please note that you may not be able to use all the features of this website. The setting of cookies can also be prevented at any time by appropriate settings in your internet browser.
4 Contact
4.1 Contact us by email or using the contact form
4.1.1 Description and scope of data processing
Via our website it is possible to contact us via e-mail or via contact form. This will require different data to answer the request, which will be automatically saved for processing. The following data are required to process your request:
- name
- e-mail address
- subject
- message with all the data you disclose
Your data will not be passed on to third parties, unless you have given your consent.
4.1.2 Legal basis for data processing
The legal basis depends on Art. 6 para. 1 lit. b) GDPR.
4.1.3 Purpose of data processing
The processing of personal data from the input form is used solely handling the contact request.
4.1.4 Duration of storage
The data will be deleted as soon as we answer your request. There might occur rare cases when legal or contractual retention periods interfere with the erasure of your personal data. In this case your data will be deleted after these periods.
4.1.5 Right to objection and erasure
The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us, they can object to storage of their personal data at any time. In such cases, the conversation cannot be continued. All personal data that has been stored in the course of the contact will be deleted.
4.2 Contact by phone
4.2.1 Description and scope of data processing
It is possible to contact us by telephone via our website. We use the Swyx service for this purpose. The data processing is carried out by: Enreach Germany GmbH, Emil-Figge-Straße 86, 44227 Dortmund.
When you call us, the following data is collected:
- telephone number
- first name and surname
- if applicable, full address
- if applicable, name of the company
- if applicable, order event (internal code for the subsequent assignment of the order channel or advertising measure)
The data will not be passed on to third parties.
4.2.2 Legal basis for data processing
The legal basis depends on Art. 6 para. 1 lit. b) GDPR.
4.2.3 Purpose of data processing
We process your data exclusively to handle your contact request.
4.2.4 Duration of storage
We will delete your data as soon as the purpose of the data processing has been achieved, but after 90 days at the latest. In rare cases, however, we may need to store your data for a longer period of time. This may be due to legal, regulatory or contractual obligations.
4.2.5 Right to objection and erasure
You can contact us at any time and revoke your consent to data processing. Unfortunately, in this case we will be unable to continue our communication with you. All personal data processed by us in the course of establishing contact will be deleted in this case, unless legal obligations to store your data prevent such deletion.
4.3 Contact us by fax
4.3.1 Description and scope of data processing
It is possible to contact us via fax using our website.
When you fax us, the following data is collected:
- Fax number
- Full address
- First name and last name
- Company name, if applicable
- Order event (internal code for later assignment of the order channel or advertising measure)
The data will not be passed on to third parties.
4.3.2 Legal basis for data processing
The legal basis depends on Art. 6 para. 1 lit. b) GDPR.
4.3.3 Purpose of data processing
We process your data exclusively to handle your contact request.
4.3.4 Duration of storage
We will delete your data as soon as the purpose of the data processing has been achieved, but after 90 days at the latest. In rare cases, however, we may need to store your data for a longer period of time. This may be due to legal, regulatory or contractual obligations.
5 Complaint / Return
5.1 Description and scope of data processing
We offer you the opportunity to return our products to us and submit a complaint to us. When the item is shipped and the return label is created, your address and contact details are processed by DHL. In the context of the GDPR, postal and transport services are not processors, but are independently responsible in accordance with Art. 24 GDPR. Further information about the service provider can be found in the DHL privacy policy:
https://group.dhl.com/de/datenschutz.html
5.2 Legal basis for data processing
The legal basis depends on Art. 6 para. 1 lit. b) GDPR.
5.3 Purpose of data processing
We process your data exclusively to process your complaint and to enable the return of the goods.
5.4 Duration of storage
The collected data will be deleted as soon as the purpose of the data processing has been fulfilled and no legal, contractual or official regulation precludes deletion.
5.5 Right to objection and erasure
You can contact us at any time to object to further processing of your data. Unfortunately, in this case we will be unable to process your complaint with you to a conclusion. All personal data that we have processed in the course of the complaint will be deleted in this case, unless legal obligations to store your data prevent the deletion.
6 Newsletter
6.1 Description and scope of data processing
On our website visitors can subscribe to our newsletter. When subscribing to the newsletter, you will be asked to provide personal data for processing. This is the data that is requested in the newsletter registration form. Input fields marked with an “*” are mandatory fields:
- your email address
Optional:
- First name
- Last name
- Title
- Specialty and professional group
This data is necessary to send the newsletter to its recipients.
The newsletter will be sent via email only after the sign-up process is completed. In order to meet the requirements of the GDPR, we use DOI (Double Opt.-In). If you sign up for our newsletter, we will send a confirmation email to the address you provided us with. This email contains a confirmation link that you must click to complete the sign-up process. Following this procedure, the IP address, date and time of login are stored. This is done to prevent abuses. We won’t transfer the data to third parties.
6.2 Legal basis for data processing
This processing is legally based on Art. 6 para. 1 lit. a) GDPR, thus your consent. Existing customers may also receive our newsletter without having given their explicit consent. This is carried out only within the strict boundaries of § 7 para. 3 UWG (German Act against unfair Competition) and in accordance to Art. 95 GDPR. This equals the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interests are to provide information about our products through promotional e-mails to our existing customers and thereby keep in contact with these customers.
6.3 Purpose of data processing
The newsletter has the functions of informing the affected parties about offers and news at a regular basis.
6.4 Duration of storage
We process personal data only as long as necessary. As soon as the purpose of the data processing is fulfilled, erasure of the data is carried out according to the standards of the erasure concept, unless legal or contractual regulations oppose this.
6.5 Right to objection and erasure
The consent to receiving the newsletter can be revoked by you at any time. For this purpose, you can click the integrated link in each newsletter to unsubscribe. It is also possible to inform us about the revocation of the consent in any other way, e.g. via mail or email.
6.6 Service provider Mailjet
6.6.1 Description and scope of data processing
Our newsletter is sent via Mailjet, an email delivery service provider and subsidiary of Mailgun Technologies. The data processing is carried out by: Mailgun Technologies, Inc., 548 Market St. #43099 San Francisco, CA 94104, USA.
Note on data processing in the USA:
By subscribing to the newsletter, you consent in accordance with Art. 6 para. 1 lit. a) GDPR that your data will be processed by our shipping service provider in the USA. According to the ECJ, the data protection standard in the USA is insufficient and there is a risk that your data will be processed by the US authorities for control and monitoring purposes, possibly without any possibility of legal recourse. Consent given can be withdrawn at any time.
In this context, our and your email addresses, the subject line of the email and transmission details such as the time of sending are processed as so-called metadata. In addition, Mailjet gains knowledge of the content of the message itself when sending the emails.
We trust in the reliability and IT and data security of Mailjet. Furthermore, we have concluded an order processing contract with Mailgun Technologies. This is a contract in which Mailgun Technologies is obliged to protect our users’ data, to process it on our behalf in accordance with its data protection regulations and, in particular, not to pass it on to third parties. You can view Mailjet’s privacy policy here: https://www.mailjet.com/legal/privacy-policy.
6.6.2 Legal basis for data processing
The data processing is carried out on the basis of your consent in accordance with Art. 6 para. 1 lit. a) GDPR.
6.6.3 Purpose of data processing
We use Mailjet as our sub- processor to ensure an efficient management of our mailing list and to send newsletters to stay in touch with you.
6.6.4 Duration of storage
According to Mailgun Technologies, Mailgun stores your personal data, which is processed as part of the metadata, for 30 days in order to be able to isolate and rectify any problems that may arise. The content of the message is stored for up to 72 hours in case a message is not deliverable on the first attempt and a further attempt is required.
6.6.5 Right to objection and erasure
You can object to the processing of your data by Mailjet. We will take your objection into consideration and will notify you if and why we continue the processing. You are also free to use the „opt out“ link in the footer of each e-mail. If you do so, we will delete your e-mail address from our mailing list which in turn will prompt Mailchimp to stop processing your personal data. This will not have any effect on other mailing lists (e.g. by other companies)
7 Sample Order
7.1 Description and scope of data processing
If you request a sample package from us and a delivery is agreed, we process the following data:
- First name
- Last name
- Specialist area
- Practice, institute or clinic address
You can also voluntarily provide the following information:
- How you would like to be addressed
- What academic degree you have
- What type of institution you work for
- How you became aware of the order option
For parcel deliveries, we pass on your name, address, telephone number and e-mail address to our contractually bound processors and service providers.
7.2 Legal basis of data processing
The legal basis for the associated data processing is Art. 6 para 1. lit. b) GDPR, i.e. the processing of your data is necessary for the performance of the contracts and delivery agreements. We process the data that you have voluntarily provided on the basis of your consent in accordance with Art. 6 para. 1 lit. a) GDPR.
7.3 Purpose of data processing
We process your data in order to conclude the contract with you, including the delivery agreement, to ensure the contract is fulfilled, including on-time delivery, and to inform you about delivery dates and/or changes to the delivery.
We share your data with our service providers so that they can process the delivery and, if necessary, communicate with you to announce and coordinate the delivery of your ordered goods.
7.4 Duration of storage
Your data will only be stored for as long as necessary to fulfill the purpose and for as long as we are obliged to store your data by legal, contractual or official obligations.
7.5 Right to objection and erasure
The data processing is mandatory in order to process your purchase contract, which is why it cannot be dispensed with. There is therefore no option to delete it.
7.6 Atrikom
7.6.1 Description and scope of data processing
We use the order processor Atrikom to prepare the dispatch of the sample packages.Atrikom Fulfillment, Haagweg 12, 65462 Ginsheim-Gustavsburg.
With regard to Atrikom’s data protection information, please refer to the following link: Datenschutzerklärung | atrikom fulfillment Gesellschaft für Projekt-Dienstleistungen mbH
7.6.2 Legal basis of data processing
The data processing is based on Art. 6 para. 1 lit. b) GDPR.
7.6.3 Purpose of data processing
The transmission of the data is necessary in order to carry out a delivery.
7.6.4 Duration of storage
Your data will only be stored for as long as is necessary for purchase processing and invoicing. Atrikom stores your data until the purpose of the data processing has been achieved and no legal, contractual or official regulations prevent deletion.
7.6.5 Right to objection and erasure
Data processing is absolutely necessary in order to be able to process your payment via Atrikom, which is why it cannot be dispensed with. There is therefore no possibility of removal.
8 Social media links
We have integrated social media platforms through into our services, which may result in the social media provider receiving data from you. If you click on the social media link, the website of the respective social media provider is loaded. By loading the website of the respective social media provider via our services, the respective reference data is transmitted to the respective social media provider. The social media provider thereby receives the information that you have visited us.
Note on data processing to the United States:
If you click on a social media link, data about you may be processed by the respective provider in the United States. According to the European Court of Justice, the data protection standard in the United States is not adequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. Provided that you do not click on the links of the social media providers, no data transfer takes place.
Further information on data processing by the social media providers can be found here:
Instagram: https://help.instagram.com/155833707900388
https://www.instagram.com/about/legal/privacy/
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Youtube: https://www.google.de/intl/de/policies/privacy/
9 Tracking and analytics
For the continuous improvement of our website we use the following tracking and analytics tools. Below you can find information on which personal data is processed in each case and how you can reach the respective service providers:
9.1 Google Analytics
9.1.1 Description and scope of data processing
Our website uses Google Analytics. This is a service for analyzing access to websites provided by Google LLC. (“Google”) and enables us to improve our website. Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Cookies enable us to analyze your use of our website. The information collected by cookies includes:
- IP address
- time of access
- duration of access
and is transmitted to a Google server in the USA and stored there. The analysis of your activities on our website is transmitted to us in the form of reports. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. The Google tracking codes of our website use the “_anonymizeIp()” function, which means that IP addresses are only processed further in abbreviated form in order to exclude the possibility of direct personal reference to you. You can find more information about the terms of use and data protection of Google Analytics at https://www.google.de/intl/de/policies/ and http://www.google.com/analytics/terms/de.html.
9.1.2 Legal basis for data processing
The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a) GDPR.
9.1.3 Purpose of data processing
Processing your personal data allows us to analyze your surfing behavior. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness.
9.1.4 Duration of data storage
The data will be deleted 50 months after your [last] visit to our website.
9.1.5 Option for the data subject to have the data erased
You have the option at any time to revoke consent granted for data processing with effect for the future. To do so, please contact our data protection officer. You can also prevent the installation of cookies from Google Analytics by making the appropriate setting in your browser software. In this case, however, you may not be able to use all the functions of our website to their full extent. Google Analytics can also be deactivated and controlled by browser extensions, e.g. http://tools.google.com/dlpage/gaoptout?hl=de.
9.2 Google Analytics 4.0
9.2.1 Description and scope of data processing
Our website uses Google Analytics. This is a service for analyzing access to websites of Google Inc. (“Google”) and allows us to improve our website. Data processing for the European Economic Area and for Switzerland is carried out by:Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Cookies enable us to analyze your use of our website. The information collected may include
- IP address
- time of access
- duration of access
- From which website you came to our website
- Interaction on the website
- Demographic characteristics, if the website visitor is logged into their Google Account
- Device categories, browser type, operating system, screen resolution
and are transmitted to a Google server in the USA and stored there. The analysis of your activities on our website is transmitted to us in the form of reports. Google may pass on the information collected to third parties if this is required by law or if third parties process this data on behalf of Google. IP anonymization is carried out by Google by default and cannot be deactivated, so IP addresses are only processed further in abbreviated form in order to exclude any possible direct personal reference to you. You can find more information on the terms of use and data protection of Google Analytics at https://policies.google.com, https://support.google.com/analytics/answer/6004245?&ref_topic=2919631#zippy=%2Ccookies-und-kennzeichnungen-von-google-analytics, and https://support.google.com/analytics/answer/9019185?#zippy=%2Cthemen-in-diesem-artikel.
9.2.2 Legal basis of data processing
The legal basis is your given consent, Art. 6 para 1 s. 1 lit. a) GDPR.
9.2.3 Purpose of data processing
By processing the data, we can analyze how our website is used, so we can improve it for our users.
9.2.4 Duration of storage
The data will be deleted 2 months after your last visit to our website.
9.2.5 Right to objection and erasure
You can withdraw your consent to data processing at any time with effect for the future. Please use our consent banner for this purpose. You can also prevent the installation of cookies from Google Analytics yourself by making the appropriate settings in your browser software. Google Analytics can also be deactivated and controlled using browser extensions, e.g. http://tools.google.com/dlpage/gaoptout.
9.3 Google Tag Manager
9.3.1 Description and scope of data processing
Google Tag Manager is a solution that allows us to manage so-called website tags via an interface (and thus, for example, integrate Google marketing services into our online offer). The Tag Manager serves as a “manager” of the implemented tags. This allows us to centrally manage integrated Google products or other analysis tools on our website. The tags embedded on the website are referred to as sections of code that make it possible to track your activities on our website. By using our website, users download the Google Tag Manager, which automatically results in the user’s IP address being forwarded to Google With regard to the processing of personal data, please refer to the information on Google services. Data processing for the European Economic Area and Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
You can access the usage guidelines of the Google Tag Manager here: https://www.google.com/intl/de/tagmanager/use-policy.html
9.3.2 Legal basis for data processing
The legal basis for the processing of personal data is your consent pursuant to Art. 6 para. 1 lit. a) GDPR.
9.3.3 Purpose of data processing
Google Tag Manger simplifies the management and organization of the analysis tools used for the website. In order to integrate an analysis tool, JavaScript codes must be integrated into the website. By using Google Tag Manger, it is possible for us to manage these embedded codes from one place.
9.3.4 Duration of storage
Since data storage is not carried out directly by Google Tag Manager, but the data is forwarded to the tracking tools, it is necessary to check with the individual embedded tracking tools how long the data is stored.
9.3.5 Right to objection and erasure
You have the option at any time to revoke a given consent to data processing with effect for the future. For this, you would have to contact the respective data protection officers of the tools. Further information regarding the management of your data can be found in the data protection statements of the tools used.
9.4 Matomo
9.4.1 Description and scope of data processing
We use the web analytics service Matomo (formerly PIWIK). The data processing is carried out by: InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.
Matomo is located in New Zealand, a third country with an adequate level of protection certified by the EU Commission according to Art. 45 para. 3 GDPR, https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX%3A32013D0065
Matomo sets a cookie with the user. Regarding the clarification of “cookies”, see the passage on cookies above. The following data is stored:
· Two bytes of the IP address of the calling system
· The visited website
· The websites from which you came to the called website (referrer)
· The subpages that are called from the called website
· The length of stay on the website
· The frequency of calling the website
The software runs exclusively on the servers of our website. Your personal data is only stored there. This data is not passed on to third parties.
The software is set in a way that the IP addresses are not stored completely, but 2 bytes of the IP address are masked (ex.: 192.168.xxx.xxx). In this way, an assignment of the shortened IP address to the calling computer is no longer possible. For more information on Matomo’s privacy policy, please refer to the links below: https://matomo.org/privacy/ und https://matomo.org/privacy-policy/
9.4.2 Legal basis of data processing
Legal basis for processing data is Art. 6 para. 1lit. a) GDPR.
9.4.3 Purpose of data processing
The web analytics service Matomo is mainly used by us for website optimization and cost-benefit analysis. Matomo will furthermore be used to provide an analysis of users’ traffic to the site. It is in our interests to make our website offer clearly structured and user-friendly for you.
9.4.4 Duration of storage
We process personal data only for as long as necessary. As soon as the purpose of the data processing has been fulfilled, blocking and deletion takes place in accordance with the standards of the deletion concept here, unless legal, official or contractual regulations prevent deletion.
9.4.5 Right to objection and erasure
You have the option to revoke your consent to data processing at any time. Please contact our data protection officer for this purpose. The setting of cookies can also be prevented at any time by making the appropriate settings in your internet browser. The cookies already set can also be deleted for the future in the settings of the Internet browser. We would like to point out that preventing the setting of cookies may mean that not all functions are available without restriction. For questions regarding data protection to Matomo, you can contact Matomo at the following e-mail address: privacy@matomo.org
9.5 Microsoft Clarity
9.5.1 Description and scope of data processing
Our website uses Microsoft Clarity. This is a service for analyzing access to Microsoft Corporation websites and enables us to improve our website.
Data processing for the European Economic Area and Switzerland is carried out by: Microsoft Ireland Operations Limited, One Microsoft Pace, South Country Business Park, Leopardstown, Dublin 18, Ireland, a subsidiary of: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
The information collected includes:
IP address,
time of access,
duration of access
Interaction on the website (clicks, scrolls, mouse movements)
Location
Browser information
Screen resolution
Language settings
If you consent to this data processing, cookies will be set to collect and evaluate this data. Cookies are small text files that are stored locally in the cache of the site visitor’s Internet browser. Cookies enable the recognition of the internet browser. The information collected by means of a cookie may be transferred to a server of Microsoft Corporation in the USA and stored there. We have concluded a data processing agreement with Microsoft that obliges Microsoft to protect our customers’ data. Further information on data protection at Microsoft can be found here: https://privacy.microsoft.com/de-de/privacystatement
9.5.2 Legal basis for data processing
The legal basis for the processing of personal data is your consent in accordance with Art. 6 Abs. 1 lit. a) GDPR.
9.5.3 Purpose of data processing
The processing of your personal data enables us to analyze your use of our website. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness.
9.5.4 Duration of data storage
The data is deleted 14 weeks after your last visit to our website.
9.5.5 Option for the data subject to have the data removed
You have the option at any time to revoke consent to data processing. To do this, you can change your settings in our Consent Manager.
10 Tools for advertisement and marketing
Tools are also included on our website to ensure that our website is displayed to you during an internet search, as a relevant search result or as an advertisement. Below, the programs used in connection with our website have been broken down for you:
10.1 Google Ad Manager (former Double Click)
10.1.1 Description and scope of data processing
We use Google Ad Manager. Data processing for the European Economic Area and for Switzerland is carried out by:
Google Ad Manager uses information of your visits of this and other websites to generate advertisements of products and services that might interest you. For further information on the methods used or what you can do to prevent Google Ad Manager from using this information, please refer to the following link:
https://www.google.de/policies/technologies/ads/.
10.1.2 Legal basis of data processing
Legal basis is Art. 6 para. 1 lit. a) GDPR.
10.1.3 Purpose of data processing
We use Google Ad Manager to generate advertisements for our website visitors. Our interest is to cooperate with other companies to reach a broader audience.
10.1.4 Duration of storage
The data will be deleted as soon as they are no longer needed for our recording purposes.
10.1.5 Right to objection and erasure
The setting of cookies can be prevented by appropriate settings in your Internet browser at any time. The already set cookies can also be deleted in the settings of the Internet browser. We express our concern that preventing cookies from being set may mean that not all features are fully available.
10.2 Google Ads und Google Conversion Tracking
10.2.1 Description and scope of data processing
We have integrated the services of Google Ads (formerly Google AdWords) on our website. Google Ads is an internet advertising service. We use Google Ads to gain relevance in the results of Google’s search engine. Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
If the user accesses our website through a Google ad, Google will set a so-called conversion cookie on the user’s system. For the explanation of the cookies, please refer to the pass to the cookies. The conversion cookie is used to create and analyze web-use statistics.
The conversion cookie stores the IP address when visiting the website. This data is stored in the USA. It is possible that Google will share this information with third parties.
For further privacy notices of Google refer to: https://policies.google.com/privacy?hl=en&gl=de
10.2.2 Legal basis of data processing
The legal basis is your consent pursuant to Art. 6 para. 1lit. a) GDPR.
10.2.3 Purpose of data processing
In particular, we use Google Ads to gain relevance in the results of Google’s search engine.These advertisements are carried out to reach a greater audience.
10.2.4 Duration of storage
30 days after setting the conversion cookie the cookie loses its validity. This means that the user can no longer be identified. Within these 30 days both- us and Google can track which subpages have been accessed.
10.2.5 Right to objection and erasure
The setting of cookies can be prevented by appropriate settings in the user’s Internet browser at any time. The already set cookies can also be deleted in the settings of the Internet browser. We express our concern that preventing cookies from being set may mean that not all features are fully available.
The user may separately object to interest-based personalized advertising by Google. Please refer to the following link: www.google.de/settings/ads
10.3 Google AdSense
10.3.1 Description and scope of data processing
We use Google AdSense on the website. This is an online service that is used for advertising purposes. Google AdSense enables the placement of advertising on third-party websites. Data processing for the European Economic Area and for Switzerland is carried out by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When Google AdSense is used, a cookie is set for the data subject. For information on cookies, please refer to the section on cookies. The information stored in the cookie can be recorded, collected and analyzed by Google Inc. or third parties. In addition, Google AdSense also uses so-called “WebBacons” (small invisible graphics) to collect information, through the use of which simple actions such as visitor traffic on the website can be recorded, collected and analyzed.
The information generated by the cookie and/or web beacon about your use of this website is transmitted to a Google server in the USA and stored there. Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense ads. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. For further information on Google AdSense, please refer to the following link: https://www.google.de/intl/de/adsense/start/
10.3.2 Legal basis of data processing
The legal basis is your consent pursuant to Art. 6 para. 1 lit. a) GDPR.
10.3.3 Purpose of data processing
Our interest lies in improving our level of awareness by enabling user-specific advertisements. We open up a larger circle of users and interested parties through advertising. It also increases our level of awareness.
10.3.4 Duration of storage
The data will be deleted as soon as it is no longer required for our recording purposes and no official, legal or contractual regulations prevent deletion.
10.3.5 Right to objection and erasure
You have the option to withdraw your consent to data processing at any time. To do so, please contact our data protection officer. The setting of cookies and the display of web beacons can be prevented at any time by making the appropriate settings in your Internet browser. Cookies that have already been set can also be deleted in the Internet browser settings. Please note that preventing the setting of cookies may mean that not all functions are available without restriction.
11 Other tools of third-party providers
We also use third-party providers to help us with the site’s appearance and functionality. These are listed below:
11.1 Honeypot
11.1.1 Description and scope of data processing
We use Google Honeypot to protect ourselves from excessive spam. This program is designed to ensure that the requester is a human and not an automated program.
Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Honeypot automatically records the IP address, the access location and the time of access. In addition, the behavior of the website visitor is analyzed on the basis of various characteristics (e.g. length of time the visitor stays on the website, mouse movements made, cookies stored in the browser history). This analysis by Honeypot begins automatically as soon as you access a page that uses Honeypot, provided you have previously consented to the use of Honeypot.
Further information on the handling of personal data can be found in Honeypot’s privacy policy at https://de.wordpress.org/about/privacy/.
11.1.2 Legal basis for data processing
The legal basis is based on Art. 6 para. 1 lit. a) GDPR.
11.1.3 Purpose of data processing
Google reCAPTCHA helps us ensure that the requests are coming from real people with a potential interest. By limiting the number of requests, we can respond to individual requests more quickly and efficiently while also protecting our website from automated malware.
11.1.4 Duration of data storage
Your personal data will only be processed for as long as necessary. As soon as the purpose of the data processing has been fulfilled, the data will be blocked and deleted in accordance with the standards of the local deletion concept, unless this is contrary to legal requirements.
11.1.5 Option for the data subject to delete the data
You have the option to revoke your consent to the data processing, cf. Art. 7 GDPR. A revocation is effective from the time it is issued. It takes effect for the future. You can revoke your consent at any time. This can be done by telephone, by post, by email or by other means.
12 Service providers from third countries
In order to be able to provide our services, we use the support of service providers from third party countries (non-EU countries). In order to ensure the protection of your personal data in this case, we conclude processing contracts with each – carefully selected – service provider. All of our processors provide sufficient guarantees to implement appropriate technical and organizational measures. Our third country data processors are either located in a country with an adequate level of data protection (Art. 45 GDPR) or provide appropriate safeguards (Art 46 GDPR).
Adequate level of protection: The provider comes from a country whose level of data protection has been recognized by the EU Commission. For more information, see: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en
EU standard contract clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. For more information, see: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX%3A32021D0914&locale=en
Binding Corporate Rules: Article 47 of the GDPR provides the possibility of ensuring data protection when transferring data to a third country via Binding Corporate Rules. These are examined and approved by the data security authorities within the framework of the consistency mechanism pursuant to Art. 63 GDPR.
Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you have given us your consent in accordance with Art. 49 sec. 1 lit. a) GDPR for this purpose.
13 Recording of adverse reaction reports
13.1 Scope of processing personal data
We collect and process personal data as part of the reporting and follow-up of adverse reactions to our products that are necessary to fulfill our legal obligations in the area of pharmacovigilance. The processing includes the collection, storage and use of the data required for the evaluation and, if necessary, follow-up of the report.
We process the following data:
- Surname, first name (title if applicable)
- Institution/stamp
- Address data
- E-mail address
- Telephone number
- Description of your adverse reactions
- Measures taken
- Gender
- Age
- Details of the product used
13.2 Legal basis for processing personal data
The processing of data for adverse reaction reports is carried out in accordance with Art. 6 para. 1 lit. c GDPR (legal obligation) and Art. 9 para. 2 lit. i GDPR (public interest in the area of health).
13.3 Purpose of data processing
The personal data collected is processed exclusively for the documentation, evaluation and, if necessary, reporting of side effects in connection with our products. This serves to fulfil legal obligations regarding drug safety (pharmacovigilance) in accordance with the applicable regulatory requirements, in particular to monitor, analyze and minimize potential risks for patients and consumers.
13.4 Duration of storage
The data will be stored until the purpose of the data processing has been achieved and no legal, contractual or official retention obligations prevent deletion.
13.5 Right of objection and erasure
In addition to the right of access, you also have a right to rectification of the personal data stored about you, a right to erasure, a right to blocking and a right to transfer your data.
Furthermore, you can object to this processing at any time by contacting us or our data protection officer.
14 Your rights
You have the following rights with respect to the personal data concerning you:
14.1 Right to withdraw a given consent (Art. 7 GDPR)
If you have given your consent to the processing of your data, you can withdraw it at any time. This will affect the admissibility of processing your personal data by us for the time after you have withdrawn your consent. To withdraw your consent, contact us personally or in written form.
14.2 Right of access (Art. 15 GDPR)
You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to your personal data and the following information:
- the purpose of processing;
- the categories of personal data concerned;
- the recipients or the categories of recipient to whom your personal data have been or will be disclosed, in particular recipients in countries outside of the EU or international organisations;
- where possible, the envisaged period for which your personal data will be stored, or, if not possible, the criteria used to determine that period;
- all available information on the source of your personal data;
- the existence of automated decision-making, including profiling, referred to Art. 22 para. 1 and 4 GDPR and, in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.
In the case of such a request, you must provide enough information about your identity to proof that the request concerns your own personal data.
14.3 Right to rectification and erasure (Art. 16, 17 GDPR)
You have the right to obtain from us without undue delay the rectification and completion of inaccurate personal data concerning yourself.
You may also request the erasure of your personal data if any of the following applies to you:
- the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed;
- you withdraw consent on which the processing is based according to Art. 6 para. 1 s.1 lit. a) or Art. 9 para. 2 lit. a) GDPR, and where there is no other legal ground of processing;
- you object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or the you object to the processing pursuant to Art. 21 para. 2 GDPR;
- the personal data have been unlawfully processed;
- the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
- the personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1.
Where we made the personal data public and are obliged to erase the personal data pursuant to Art. 17 para. 1 GDPR, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
These rights shall not apply to the extent that processing is necessary:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the area of public health in accordance of Art. 9 para. 2 lit. h) and i) as well as Art. 9 para. 3 GDPR;
- for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, in so far as the right referred to above is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
- for the establishment, exercise or defence of legal claims.
14.4 Right to restriction of processing (Art. 18 GDPR)
You shall have the right to obtain from us restriction of processing where one of the following applies:
- the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
- the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
- we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
- you have objected to processing pursuant to Art. 21 para. 1 GDPR pending the verification whether our legitimate grounds override yours.
Where processing has been restricted under the aforementioned conditions, such personal data shall, except for storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the limitation of the processing is restricted, you will be informed by us before the restriction is lifted.
14.5 Right to information (Art. 19 GDPR)
If you have asserted us your right to rectification, erasure or restriction of data processing, we will inform all recipients of your personal data to correct, delete or restrict the processing of data, unless this proves impossible or involves disproportionate effort.
You also have the right to know which recipients have received your personal data.
14.6 Right to data portability (Art. 20 GDPR)
You have the right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format. Also, you have the right to transmit those data to another controller, where
- the processing is based on consent pursuant of Art. 6 para. 1 s.1 lit. a) GDPR or of Art. 9 para. 2 lit. a) GDPR or is based on a contract pursuant of Art. 6 para. 1 s. 1 lit. b) DS-GVO; and
- the processing is carried out by automated means.
In exercising your right to data portability, you have the right to obtain that personal data transmitted directly from us to another controller, as far as technically feasible. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority that has been delegated to us.
14.7 Right to object (Art. 21 GDPR)
Where we based the processing of your personal data on a legitimate interest (Art. 6 para. 1 s. 1 lit. f) GDPR), you may object to the processing. The same applies if the data processing is based on Art. 6 para. 1 s. 1 lit. e).
In this case, we ask you to explain the reasons why we should not process your personal data. Based on this we will terminate or adapt the data processing or show you our legitimate reasons why we continue the data processing.
14.8 Right to lodge a complaint with supervisory authority (Art. 77 GDPR)
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the infringes of the GDPR.
The supervisory authority to which the complaint has been submitted shall inform you of the status and results of the complaint, including the possibility of a judicial remedy according to Article 78 GDPR.
15 How you perceive these rights
To exercise these rights, please contact our data protection officer:
Alexander Hönsch from WS Datenschutz GmbH
kaymogyn@ws-datenschutz.de
or by mail:
WS Datenschutz GmbH
Dircksenstraße 51
D-10178 Berlin
16 Subject to change
We reserve the right to change this privacy policy in compliance with legal requirements.
March 2025